All orders are shipped from our workshop in Waterloo. Orders are processed Monday to Friday, excluding weekends and holidays.
Creating your custom made bracelet takes 1-2 business days, it is then prepared for shipping. We use UPS & Bpost Tracked Shipping, which has a delivery time between 2 and 10 business days (depend on the delivery destination).
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Shipping time guidelines are as follow:
France Shipping:
Colissimo delivery: 2 - 3 working days, with tracking - €5
FREE SHIPPING ON ORDERS OVER 100€
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Zone A:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
Colissimo International delivery, with full tracking (2 to 3 working days): €15 for all items, €10 for orders over €100
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Zone B:
Algeria, Iceland, Morocco, Norway, Tunisia, Turkey, Ukraine
Colissimo International delivery, with full tracking (3 to 6 working days): 14€ for all items, 8€ for orders over 100€
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Zone C:
Australia, Canada, Hong Kong, Israel, Japan, Singapore, South Korea, Thailand, Vietnam, United States
Colissimo International delivery, with full tracking (4 to 14 working days): 32€ for all items, 27€ for orders over 100€.
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United Kingdom:
Colissimo International delivery, with full tracking (3 - 5 working days): 17€ for all items, 12€ for orders over 100€.
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Zone OM 1:
Guadeloupe, French Guiana, Reunion Island, Martinique, Mayotte, Saint Martin, Saint-Barthélémy, Saint-Pierre-et-Miquelon
Colissimo delivery, with full tracking (6 - 18 working days): €14 for all items, €9 for orders over €100
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Zone OM 2:
New Caledonia, French Polynesia, French Southern and Antarctic Territories, Wallis and Futun
Colissimo delivery, with full tracking (6 - 18 working days): €14 for all items, €9 for orders over €100
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Import Duties and Fees
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Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.
If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.